Frequently Asked Questions

Small chips and minor cracks can often be repaired. If the crack is large, spreading, or located in the driver's line of sight, a windshield replacement may be necessary. Our team can assess the damage and recommend the safest option.

Most windshield repairs take approximately 35–40 minutes. The physical installation protocol typically takes 60 to 90 minutes. However, we strictly enforce a 1-hour "Safe Drive Away Time" (SDAT) after the glass is set to allow our advanced urethanes to cure properly, ensuring your maximum safety.

A repair will strengthen the damaged area and help prevent the damage from spreading. While the appearance is often greatly improved, some minor marks may still be visible.

Many newer vehicles have Advanced Driver Assistance Systems (ADAS) that use cameras mounted near the windshield. If your vehicle requires calibration after a windshield replacement, we will let you know.

Dynamic Calibration: Approximately 1 hour
Static Calibration: Approximately 2 hours

If your vehicle is equipped with Advanced Driver Assistance Systems (ADAS) like lane departure warnings or forward collision alerts, recalibration is mandatory after a windshield replacement. Our technicians utilize state-of-the-art optical targeting systems to recalibrate your cameras to exact OEM specifications.

Please provide:

• Your VIN (Vehicle Identification Number) or license plate number
• Vehicle year, make, and model (if available)
• Whether you are using insurance or paying out of pocket

Coverage depends on your insurance policy. Please let us know if you plan to use insurance, and we can help verify your coverage and assist with the claim process.

Not necessarily. Contact us first, and we can help guide you through the process.

Yes. We are a preferred vendor with most major insurance networks. Our dispatch team handles the entire claims process and direct billing for you, ensuring a seamless, paperwork-free experience. In many cases, you may qualify for zero out-of-pocket costs.

Mobile service availability depends on your location and the type of service needed. Contact us to discuss available options.

Even small cracks can spread and compromise the structural integrity of the windshield. We recommend having the damage assessed as soon as possible.

Safe drive-away times vary depending on the adhesive used and weather conditions. Our technician will provide specific instructions after installation.

Please contact us as soon as possible. In some cases, a repairable chip or crack can become a replacement if the damage spreads.

We offer complimentary mobile service across the entire Bay Area and Central Valley. Our certified technicians can come to your home, workplace, or another convenient location to complete the repair or replacement. Our certified technicians will arrive at your home or workplace equipped with everything needed to complete the service on-site. Our mobile service provides the same quality workmanship and attention to detail for eligible vehicles, making it easier to get safely back on the road.

However, some vehicles require specialized static recalibration of advanced driver-assistance systems (ADAS), which must be performed in-shop using the proper equipment and controlled conditions.

We accept cash, checks, and ZELLE. We also take credit cards, debit cards, or Apple Pay. However, those last 3 payments menthods have a 3% surcharge. Please contact us for specific payment questions.

Yes. Warranty coverage may vary depending on the service performed. Ask our team for details regarding workmanship and glass warranties.